Refund policy

We want you to love your purchase. If you are not completely satisfied, we are here to help.

• Eligibility: You may request a refund or replacement if the item you received is defective, damaged, or significantly different from the description. In some cases, we may offer a partial refund and allow you to keep the item to save shipping time and costs.

• Timeframe: Please contact us within 14 days of delivery to initiate a request.

• Process: Send us an email at meocuocsonghp@gmail.com with your order number and clear photos of the issue. We will review your request and provide a resolution, such as a replacement or a refund, as quickly as possible.

• Note: We generally do not offer refunds for change-of-mind purchases, as each item is custom-printed just for you.